StartWrite Telecoms, Energy and IT Consultancy for UK Businesses


Client Strategy Development


StartWrite Consultants can assist in developing a client's telecom, energy and IT refresh strategies. We focus on the principles, technologies, processes and supplier base that you need to run your business effectively and efficiently, both now and in the future, as your business develops, new technologies become available, and industry standards/regulations change together with customer and staff expectations. Our unique analysis tools enable us to identify the Strengths, Weaknesses, Opportunities and Threats in your business,in detail.

We work with you to examine your current supplier base looking at the products and services already in place and at your current and future business drivers, probing issues such as:

  • Is your current product/service set the best for your needs? Or is it just there for historic reasons?
  • Which of your current supplier services should you retain? If so how should you make the most effective use? Will they be reliable, sustainable and adequate for your future needs?
  • Which of your current supplier services should you retain? If so how should you make the most effective use? Will they be reliable, sustainable and adequate for your future needs?
  • What new /technologies/services/suppliers would be beneficial? How can you best achieve synergies across functions?
  • How can you keep abreast of evolving technologies and standards?
  • Are you buying from sustainable sources?
  • How do you plan for uncertainty about your future size?
  • What staff training will be required? How will this be delivered?
  • What level (if any) of outsourcing is best?
  • How will changes be implemented in order to optimise time and cost savings and minimise disruption? 

We work collaboratively with you, bringing to the table our innovative thinking, strong facilitation and implementation skills, and detailed and specialist sector and supplier knowledge.




Strategic Discussions


Examples of the issues we can cover in our client strategy discussions include:

Supplier Management Strategy: and the impact of relationships between companies who both buy and sell telecom/energy/IT products from each other.

Functional Strategy: As telecoms integrates with IT, and internal help desks expand their skill sets, it is important that staff understand where to go and how Telecom issues affect the business as a whole. Startwrite can help train and mentor management and staff to build cross functional work flows and absorb outsourced skills where required..

Technology & Scenario Planning: "What if" workshops and "blue sky scenario" planning can be used to develop solutions for specific technical requirements. For example we can work with you to help you assess the benefits of e.g. global follow-the-sun call centres, UK call transfer to foreign countries and the provision of non-geographic 0800/0845/0870 numbers. We can brainstorm with you whether a premises-based VOIP system is really essential or if hosting is a preferable alternative? If you are a large service provider we can help you assess the benefits of becoming a licensed Telco or communications provider

Strategic Planning Process Design:We brainstorm with you on how best to draw parallel work streams into a cohesive and logical IT, telecoms and energy strategy.

We work collaboratively, bringing innovative thinking, strong facilitation and implementation skills, and proven strategic frameworks to help you make your strategic goals a reality. Startwrite Consultants will make your innovation process more successful.

Client Strategy Development FAQs