• Independent Consultancy
• Cost & Service Benchmarking
• Telecoms Audit & Analysis
• Client Strategy Development
• Expense Management & Cost Reduction
• Supplier Negotiation
• Outsourcing
• Call Logging & Billing Services
• Voice & Data Convergence
• Flexible Working & Mobiles
• Energy & Reducing your Carbon Footprint
• Infrastructure & Office Relocations
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Client Strategy Development

Startwrite Consultants provide a practical strategy development process with strong links to the operational realities of real business environments.

Specific offerings include the following:

Telecom Business Strategy This might involve key supplier relationship management and their influence on sales streams within your company.

Functional Strategy As Telecoms integrates with IT & internal help desks expand their skills they need to understand where to go and how Telecom issues affect the business as a whole. Startwrite can help train and mentor management and staff to build cross functional work flows and absorb outsourced skills where required.

Scenario Planning "What if" workshops and blue sky scenario planning can be used to develop strategic thinking on whether for example becoming a licensed Telco or Communications Provider is the right path to go down. Is a premises based VOIP product set really essential or is hosted a preferable alternative. These are all difficult decisions and milestones in providers strategic business development plans.

Strategic Planning Process Design These workshops would seek to draw together all the other parallel work strands into one cohesive and logical IT & Telecom strategy. Following on from their we would develop procurement and deployment policies.

We work collaboratively, bringing innovative thinking, strong facilitation skills, proven strategic frameworks, and implementation skills to help you make your strategic goals a reality

We have three key areas of focus which allow us to work with companies to;

• Develop their strategic plans
• Drive innovation
• Transform their organisations

Key Performance Indicators (KPIs) will then reflect how well Startwrite is working and drive targets within our longer term performance improvement plans.

• Strategic KPIs: These KPIs will reflect the effectiveness of the Telecoms Strategy
  
• Operational KPIs:    These KPIS will reflect the performance the Telecoms Estate and the Continual Improvement Process.
  
• Service KPIs: These KPIs will reflect Startwrite’s performance against the defined service levels

Startwrite Consultants can help make your innovation process more successful.

Owing to the proactive sharing nature of our strategy service it is recommended that certain Key Performance Indicators (KPIs) be developed collaboratively.

In the interests of our continual improvement plans, these KPIs ought to be able to be modified or replaced by mutual consent of all parties.

If you would like to discuss any requirements please contact info@stwconsult.com or call on  0845 055 6456